Reviews

We were lucky enough to have Michael be our service rep. He was on time, courteous, clean, well spoken, and very honest and upfront about everything. We did a tour... read more of the areas that we wanted cleaned. He showed me the problem areas with a black light and pointed out a few areas that he couldn’t promise that cleaning would work (like paint stains). He realistically set my expectations for the service and then proceeded to exceed those expectations. He worked diligently and had me come review his work after each area was completed. He got out all of the tough stains he said he would and even some he wasn’t so sure about. He gave us advice on how to treat our couch if we ever got stains on it again going forward. He took longer for the job than he originally expected, not because he was working slowly, but because he was methodical and thorough with every task. I can’t say enough good things about this young man’s work ethic and professionalism. I would highly recommend using this service if all of their staff is as capable as Michael was.

Mr. Ross did an excellent job on cleaning my carpet it was a tough job but at the end it looked amazing the overall company was great I was a... read more last min on thanksgiving eve and they made it happen Great Job Mr Ross !!

Devin was prompt and meticulous, very knowledgeable about everything carpet related. If you want your carpet thoroughly cleaned, you've found the right place! He will give you his best every... read more time. Highly recommend, his upbeat, can-do attitude along with excellent service can't be beat!

I needed my house to be presentable to my family for the holidays after a long period of neglect. Thankfully On The Dot Cleaning had the answers I needed. I... read more went ahead and booked the entire house for a deep cleaning and conditioning service. Devin spent the entire day making sure he gave us the best service possible. The care, attentiveness, and professionalism are unmatched. Will be using again for spring cleaning to clean up after the holidays. I know my family will be impressed.

The technicians did a very good job communicating about how things would be done, and showed me wonderful results.

Devin was detailed, he kept me informed every step of the way. He took pictures before and after and kept asking if i was satisfied. I will always work with... read more them and recommend them to others. I used superior carpet cleaning services before for my properties but their job was not as good like On The spot cleaning

Amazing service! Devin arrived on time, was very informative, and did a thorough job! Our sectional and dining chair looks brand new! Very sociable and friendly! We will definitely be... read more using services in the future! Overall wonderful experience! Thank you OTD Cleaning!

Friendly and efficient. Did an amazing job on stains I thought would never come out. Thank you

Our experience with On the Dot, was amazing. Devin was professionally and friendly. He did impeccable work, explained the process step by step and went above and... read more beyond with his time and service. I will be using this company again in the future. It's so rare to receive such incredible customer service. We had our carpets and 2 L-shaped sofas cleaned. Everything turned out awesome. I'm honestly shocked by how clean the carpet looks!

I had the pleasure of working with Patrick from The Dot Cleaning, and I was thoroughly impressed with his courtesy, professionalism, and expertise throughout the entire process. He exceeded my... read more expectations, delivering exceptional service. This was, without a doubt, the best customer service experience I’ve ever had. Having dealt with subpar companies in the past, it's clear that 'cheaper does not equate to better,' especially when it comes to something as valuable as your home. I highly recommend The Dot Cleaning for their outstanding quality and service.

We had a great experience with On The Dot cleaning! Our technician Michael arrived on time and set up quickly. Before getting started we did a walk through and he... read more let me know what to expect and each of the different cleaning methods OTD uses to really make a difference. I highly recommend this company and they’ll be our go to for carpet cleaning from here on out due to a great first impression!

I was leary about using this company because I haven’t heard too much about them so I decided to give them a try… I could not be more pleased Devin... read more was professional and courteous and knew his job!!! OTDC you now have a customer for life THANK YOU AND THANK YOU DEVIN