Outstanding service. Quick and responsive. Very friendly. Would recommend to anyone who needs carpet cleaning.
Devin did a fabulous job on cleaning the bedroom and the upstairs living space carpets. He was very knowledgeable and a great personality. I would totally recommend him and the... read more company. May carpet looks brand new now and no dog smell.
Devin provided excellent customer service. His work is exceptional for carpet cleaning. I definitely recommend "On the Dot Cleaning."
I can’t say enough good things about this company, specifically Devon. We are a military family and sometimes have to move to homes we haven’t seen yet so having the... read more carpets cleaned prior to moving in is essential for us. Devon was communicative, honest and very detailed!! He is seriously amazing at customer service. He sent photos, texts and called plenty of times throughout the service just to inform me of any issues or problems he did or didn’t see with the carpeting. He even insisted on going back to the home at a later time, no extra charge, to see if some of the spots he treated came up okay. He didn’t have to do that— I would have never known as I am currently out of state but he is honest!! I appreciate him and this company very much!! Thank you Devon!
Devin arrived before the schedule and he was extremely professional. He explained In detail what he needed to do and proceeded to clean my couches and my rug. He pointed... read more out some mold that at have developed on my couches and treated them. He was efficient and courteous through the whole cleaning and I was happy that he was my technician. I would definitely use this service again!
Devin was detailed, he kept me informed every step of the way. He took pictures before and after and kept asking if i was satisfied. I will always work with... read more them and recommend them to others. I used superior carpet cleaning services before for my properties but their job was not as good like On The spot cleaning
I’m beyond impressed with On the Dot Cleaning! Michael, their technician, was efficient and incredibly knowledgeable. He cleared out the air ducts in no time and kept me involved by... read more showing me the process on an iPad from inside the vents. It was both educational and impressive!
We were lucky enough to have Michael be our service rep. He was on time, courteous, clean, well spoken, and very honest and upfront about everything. We did a tour... read more of the areas that we wanted cleaned. He showed me the problem areas with a black light and pointed out a few areas that he couldn’t promise that cleaning would work (like paint stains). He realistically set my expectations for the service and then proceeded to exceed those expectations. He worked diligently and had me come review his work after each area was completed. He got out all of the tough stains he said he would and even some he wasn’t so sure about. He gave us advice on how to treat our couch if we ever got stains on it again going forward. He took longer for the job than he originally expected, not because he was working slowly, but because he was methodical and thorough with every task. I can’t say enough good things about this young man’s work ethic and professionalism. I would highly recommend using this service if all of their staff is as capable as Michael was.
Michael provided great service! He had my rugs looking almost new. He talked me through the process and answered all my questions. Made sure I was satisfied before leaving. Highly... read more recommend his services
awesome service
Oh my! What a wonderful job done by Charles. He informed me as to everything to be expected when cleaning my carpets and stairs. So thorough. The carpets... read more looked like new and smelled good too. All non-toxic. I will be getting my air vents cleaned in the very near future. If I could have given a 10, I would've. Thanks sooo much On the Dot. AAA+++
Great job, very communicative…punctual too! My carpets look brand new! Thx