Effective Date: 18 Jan 2025
Last Updated: 18 Jan 2025
At On The Dot Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website, SMS communications, and other business activities.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, physical address, and SMS interactions. Transactional Information: Bookings, payments, and service history. Technical Information: IP address, browser type, and website usage data.
2. How We Use Your Information
To manage appointments, send SMS notifications, and respond to inquiries.
To send service updates, technician arrival notifications, and invoices.
To analyze and improve services.
3. SMS Messaging
By opting into our SMS service, you agree to receive text messages about appointments and updates.
Message frequency varies. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply.
4. Sharing Your Information
We do not sell personal information.
We may share data with service providers like Housecall Pro or payment processors.
5. Your Rights
You can request access, updates, or deletion of your data. Opt-out of SMS by replying STOP.
6. Contact Us
For questions about your data, email info@onthedotcleaning.com.
