Q: Do I have to be present when you clean my home?
No, that's totally up to you. Some clients who will be elsewhere leave a house key for us in a secure area, or arrange to have their apartment management grant us access. Just work out the details with us in advance if you won't be there.
Q: Are there "hidden" costs? Will you charge me more than the online price quote?
Our instant online quotes are based on the honor system. We will charge you no more than the price quote as long as the job is as specified during the quote process.
If we must charge more because a job requires more work than quoted for, we'll discuss this with you after a brief inspection, before starting. Fortunately this does not happen often but we explain our policy here to help prevent misunderstandings.
Q: What if I still have unanswered questions about your cleaning services?
We welcome your questions, feedback, and concerns. Please contact us about them for a prompt response.